User Guide

Specifying the Authentication Type

Use the RICOH Cloud Service’s General Setting Management to specify the authentication type to be used. For more information, see Operation Guide for General Setting Management.

1Log into General Setting Management of RICOH Cloud Service as the tenant administrator.

2Turn Admin Mode on.

3Click [Tenant Info].

4Click [Login Method on Device].

5For user IC card authetication:

Application screen illustration
  1. Under "Link Settings, enable Card/Device Account.

  2. Select from the authentication methods.

    Application screen illustration

Authentication Method

Description

Card or Device Account

Hold your IC card over the IC card reader to log in.

Card and PIN Code, or Device Account

Hold your IC card over the IC card reader, and then enter your PIN to log in.

Card and Password, or Device Account

Hold your IC card over the IC card reader, and then enter your password to log in.

Note

  • If "Card and PIN Code, or Device Account" is not supported by the device

    • "Card or Device Account" applies even if you select "Card and PIN Code, or Device Account".

  • If "Card and PIN Code, or Device Account" is supported by the device

    • If you select "Card and PIN Code, or Device Account", you are not allowed to log in with your PIN only.

    • If you select "Card and PIN Code, or Device Account", you cannot register your IC card via the device. Before you can use your IC card to log in, your IC card needs

  • If "Card and Password, or Device Account" is not supported by the device

    • "Card or Device Account" applies even if you select "Card and Password, or Device Account".

  • If "Card and Password, or Device Account" is supported by the device

    • If you select "Card and Password, or Device Account", you cannot register your IC card via the device. Before you can use your IC card to log in, your IC card needs to be registered by the administrator.

6Under "Activating Login Method", enable the login method to be used.

Login Method

Descriptions

Email Address/Password

Enter the Email Address and password to log into this site.

Tenant ID/User ID/Password

Enter the User ID and password to log into this site.

PIN Code

Enter the PIN code to log into this site.

External Service

Using the external service to log into this site. It can be coordinated with Microsoft 365 account.

Note

  • It corresponds to two step authentication and multi-factor authentication. The supported methods of multi-factor authentication are as follows:

    • Authentication with the authentication apps (for example; Microsoft Authenticator, or Google Authenticator, etc...)

    • SMS Authentication

    • Email Authentication

7Under "Change Login Method", enable the login method to be used for authentication.

8Click [Save].

Note

  • If more than one login method is enabled, you can use the control panel of the multifunction printer/copier to switch from the default login method to a different method. For details about how to switch between login methods, see Switching Between Login Methods.